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Return and Refund / Exchange Policy
- Some items are made to order which are not eligible for returns. The return and exchange policy for such products is mentioned on the product page. Please note that international orders are not eligible for returns or exchanges.
- Exchange requests are accepted within 3 days of delivery.
- For exchanges, there is an additional charge of INR 249 as a pickup cost.
- Customers have the option to arrange their pickup, bearing the associated charges. Provide the tracking ID within 3 working days after the order’s delivery.
Address: Kalpataru Riverside 4b 121, Market Yard road , Panvel
- If you receive a different/damaged/defective product, no additional charges apply. We kindly request an unboxing video as proof
- The exchanged item will be shipped once we receive the returned package. The entire process may take 7-14 working days.
- Please be aware that only a one-time exchange is available.
- In case the required size is unavailable, we will issue a CREDIT VOUCHER for any future purchase within 90 days.
- Regrettably, we do not offer returns/refund facilities.
Your satisfaction is our priority, and we appreciate your understanding in this matter. If you have any further questions or concerns, feel free to reach out. Thank you for choosing our products.